Privacy Policy & POPIA

BrightCo is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.


1. Who We Are

BrightCo is a South African digital solutions company offering website development, social media management, consulting, and live streaming strategy.
Our website address is: https://www.brightco.co.za


2. What Information We Collect

We may collect and process the following types of personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Business Name

  • Billing Address

  • Website and social media details

  • Payment or transaction information (when relevant)

  • Any other information you provide through forms, email, or direct communication


3. How We Collect Information

We collect personal information when you:

  • Fill out our contact or quote forms

  • Request a service or consultation

  • Subscribe to our newsletter

  • Communicate with us directly via email, phone, or messaging

  • Use our website (via analytics or cookies)


4. Why We Collect Your Information

We only collect and use your personal information for lawful purposes, such as:

  • Delivering and managing our services

  • Processing quotes, invoices, and payments

  • Responding to your queries and communication

  • Sending important service updates

  • Improving our website and service experience

  • Complying with legal and contractual obligations


5. Your Rights Under POPIA

Under the POPI Act, you have the right to:

  • Access the personal information we hold about you

  • Correct or update your personal details

  • Request the deletion or destruction of your personal information

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us at info@brightco.co.za


6. Data Sharing and Disclosure

We do not sell or share your information with third parties for marketing purposes.
We may share your data with:

  • Payment processors (to handle transactions securely)

  • Service providers who assist in delivering our services (under confidentiality agreements)

  • Law enforcement or regulatory authorities, if required by law


7. How We Protect Your Information

We use appropriate physical, technical, and administrative safeguards to secure your personal information. This includes encrypted storage, secure hosting environments, and access control policies.


8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.


9. Use of Cookies

Our website may use cookies and analytics tools (like Google Analytics) to understand usage trends and improve user experience. You can manage your cookie settings in your browser.


10. Third-Party Links

Our website may contain links to third-party sites (e.g., social platforms, partners). We are not responsible for the privacy practices of these sites.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email.


📬 Contact Us

If you have any questions about this policy or wish to exercise your POPIA rights, please contact:
BrightCo 
📧 info@brightco.co.za
🌍 www.brightco.co.za

The BrightCo Promise

You focus on leading your business.
We’ll handle your digital presence — with clarity, confidence, and results.

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