Welcome to BrightCo. By using our services or engaging with our website, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Overview

BrightCo provides digital solutions including but not limited to:

• Custom Website Design & Development

• Social Media Management

• Marketing Strategy & Consultation

• Live Streaming Setup Consulting & Training

Each service is customized to meet the client’s needs and is governed by the agreed project scope and proposal.

2. Payments & Deposits

• All projects require a non-refundable deposit before work commences.

• Final payment is due upon project completion or as outlined in the proposal/contract.

• Ongoing services (e.g., social media management) are billed monthly in advance.

• Late payments may incur a 10% penalty per week.

3. Refund Policy

Please refer to our Refund Policy for detailed terms.
In short:

• No refunds are offered once work has begun or been delivered.

• Deposits are non-refundable.

• Consultation and training sessions are non-refundable after delivery.

4. Client Responsibilities

Clients must:

• Provide required content, feedback, and approvals on time.

• Maintain regular communication to avoid project delays.

• Ensure they have legal rights to use all content provided (images, copy, logos, etc.).

Delays in content or feedback may result in project timelines being extended or paused.

5. Intellectual Property

• BrightCo retains the rights to all concepts and work created until full payment is received.

• Upon final payment, clients are granted a license to use the final product.

• We reserve the right to showcase completed projects in our portfolio and marketing unless otherwise agreed.

6. Revisions & Scope

• Each service includes a set number of revision rounds as outlined in your agreement.

• Additional revisions or scope changes beyond the agreed plan will incur extra charges.

7. Confidentiality

BrightCo respects your business and data privacy. All information shared during the project will be kept confidential unless required by law or with your written consent.

8. Service Availability

While we strive to ensure uninterrupted service, we cannot guarantee 100% uptime or availability for third-party platforms (e.g., hosting providers, social media platforms, or live streaming tools).

9. Termination

Either party may terminate a service agreement with 14 days’ written notice.
In such cases:

• Work completed up to the date of termination will be invoiced and payable.

• No further services will be rendered after termination.

10. Limitation of Liability

BrightCo is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Clients are responsible for regular backups and reviewing content before publishing.

11. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be handled in accordance with South African legal procedures.

📬 Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
📧 info@brightco.co.za